We know that the billing process can sometimes be confusing. At St. Peter’s Health, we are committed to helping make the process of managing health care costs as simple and worry-free as possible.
If you’re ready to pay a bill, there are several ways to pay, including our online payment portal. If you have questions, our local team of patient billing experts is ready to help you to understand how to pay your bill, the billing process, outline financial assistance options and offer estimates for future services.
Do you have billing questions?
Connect with our local patient billing expert team at 406-447-2783
Pay your bill online
You can view your current balance, pay your bill or set up a payment plan using the St. Peter's Health Payment Portal.
Financial assistance information
St. Peter’s Health is committed to helping our patients work through financial issues that may arise before or after care. We are here to help ensure these issues never prevent anyone from seeking care by providing access to Financial Navigators and a local customer service team; offering zero-interest payment plans and free; or discounted care for those who qualify through our assistance program.
Our specially-trained teams can help answer your billing questions and/or payment concerns quickly and conveniently over the phone.
- If you have questions about billing, please contact our local customer service team at (406) 447-2783.
- If you have concerns about paying for medical services, please contact one of our Financial Navigators at (406) 447-2828.
If you need additional assistance after speaking with our team over the phone, please click the blue button below to set up a 20 minute, in-person session appointment with one of our Financial Navigators. In-person sessions are offered Monday-Friday from 9 a.m. to 3 p.m. Please note: In-person sessions are for follow-up information ONLY. You must speak with our customer service team or navigators first over the phone before setting an in-person session appointment.
Schedule In-person Billing Appointment
To learn more about how we can help you, including how to find financial assistance application and information or payment plan information, visit our Financial Assistance page.
Cost estimation and responsibility
By working together, we can minimize misunderstandings, payment delays and billing costs.
To help make the billing process as easy as possible, we bill your insurance company directly. However, insurance benefits do not always cover the complete cost of care. If you are unsure of your coverage for a particular medical procedure or test, we recommend that you contact your insurance provider before scheduling the appointment. Please note, you are responsible for any charges not covered by your benefit plan.
To obtain an estimate for future services, please visit our Charges and Cost Estimator Tool page or our online price estimator tool that calculates detailed cost estimates on-demand, and have charge lists available for download. You can also request an estimate by completing this form or by calling our patient billing team at (406) 447-2783. Please keep in mind that estimates do not represent a guarantee of what will be charged. There are often many variables to each individual patient’s treatment and services, and costs may vary greatly depending upon many factors including but not limited to insurance coverage, type of treatment and resources consumed.
Once you receive your first statement, your account balance is due within 30 days. If you are unable to pay, please contact us as soon as possible to make payment arrangements.
Your rights and protections against surprise medical bills
When you get emergency care or get treated by an out-of-network provider at an in-network hospital or ambulatory surgical center, you are protected from surprise billing or balance billing. Learn more about the No Surprises Act here.
Location of Billing Services
St. Peter’s Health Regional Medical Center
Helena, MT 59601