Patient Bill of Rights

St. Peter’s Hospital recognizes and respects the rights of the patients it serves and, therefore, has
adopted the following Patient Bill of Rights and is providing these in advance of receiving care. The
patient may appoint a representative to receive this information if desired.

The patient has the following rights:

  1. To care, without regard to sex, cultural, economic, educational or religious background, or the source of payment for care.
  2. To have a family member and personal physician notified promptly of their admission to the hospital.
  3. To considerate and respectful care, provided in a safe environment, free from all forms of abuse/harassment.
  4. To access clergy and to participate in spiritual/cultural affairs.
  5. To obtain from the physician information regarding diagnosis, course of treatment (including unanticipated outcomes), and prospects for recovery in terms that are understandable to the patient. Interpretation assistance for foreign language speakers will be provided.
  6. To the name of the physician who has primary care responsibility for coordinating the patient’s care and to the names and professional relationships of other physicians and healthcare providers who will see the patient.
  7. To give informed consent before the start of any procedure or treatment, participate in the development and implementation of their plan of care and actively participate in decisions regarding their medical care. 
  8. To refuse treatment to the extent permitted by law and to leave the hospital even against the  advice of their physician. 
  9. To privacy concerning their own medical care program and has the right to be advised as to the reason for the presence of any individual involved in their healthcare, as well as the right to refuse the involvement of students in their healthcare. 
  10. To confidential records and communications. 
  11. To access information contained in their medical record within a reasonable time frame. 
  12. To expect that the hospital will make a reasonable response to a patient’s request for service. 
  13. To information regarding the relationship of their hospital to other health and educational institutions insofar as their care is concerned. 
  14. To refuse to participate in research projects.
  15. To appropriate assessment and management of pain. 
  16. To expect a reasonable continuity of care and to be informed by their physician of the continuing healthcare requirements following discharge from the hospital. 
  17. To examine and question their bill, regardless of the source of payment. 
  18. To know the hospital rules and regulations that apply to the patient’s conduct. 
  19. To access the hospital’s Ethics Committee. 
  20. To formulate advanced directives regarding their healthcare and have hospital staff and practitioners who provide care in the hospital comply with these directives (to the extent provided by law and regulations). 
  21. To voice concerns regarding care received without recrimination and be advised of the hospital’s complaint/grievance process. 
  22. To remain free from seclusion or restraints of any form that are not medically necessary or used as a means of coercion, discipline, convenience or retaliation by staff. 
  23. To have all rights apply to the person who has legal responsibility to make decisions regarding medical care on behalf of the patient.
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