Commitment to Quality
St. Peter’s is serious about delivering quality health care. To this end, the hospital is continuously gathering quality data that measures performance and patient satisfaction. Furthermore, St. Peter's takes great pride in the awards it has diligently earned in recognition of its top-notch patient care.
Quality data measures St. Peter's performance against statewide and national standards. This transparency allows patients and family members to see an accurate reflection of the level of care St. Peter's delivers. It also helps the hospital to gauge its performance and find ways to improve.
Use the menu at the right to view the quality results for the various different categories in Fiscal Year 2011 (June 1, 2010 through May 31, 2012).
A further testament to St. Peter's commitment to quality is the many awards the hospital has earned. Click here to visit a list of the awards St. Peter's has received over the recent years that attest to our compassionate efforts to improve the health care of the Helena Community.
Regardless of numbers calculated or certificates received, however, St. Peter's commitment to quality ultimately boils down the proper care and satisfaction of our patients. Your input is valuable in helping the hospital accomplish this mission. Please let us know when you have experiences at the Hospital that do not meet your expectations. If you have a comment, question, or concern, we want to hear it—and resolve it. Contact us through this website or you can call the patient advocate at (406) 447-2494 with comments or concerns.
If you have a complaint about the quality of care delivered at St. Peter's Hospital and are not satisfied with how your complaint was resolved, that complaint can be registered at http://www.jointcommission.org/.